When was the last time you had a truly WOW experience? You know, the kind you can’t stop talking about or telling others about… Seems like these happen less and less these days, huh? Well, while I was in Tampa a few weeks ago I had one that truly blew me away. It was a…
I was in Tampa, Florida last weekend watching the Women’s College Basketball Final 4. This is the third year in a row I’ve had the privilege of attending. As I was watching the games, with all the fanfare and hoopla that surrounds the event, it struck me that winning comes down to just a few…
Spring has definitely sprung in Georgia. The pollen count was over 14,000 this past weekend. That shattered the previous record of over 9,000. Everything’s covered in yellow. As I was washing all that yellow off my car Saturday, I started thinking about how we all need to wash things off in our businesses once in…
We all define success differently… For some, it’s all about money. For others, it’s about time freedom. For some it’s about family and loved ones. Others measure it in service or giving back. For the majority of successful people I know, it’s a combination of things. One thing all successful people have in common (no…
9 years ago, I started helping Carlton Brown of Occasional Occasions Catering grow his business. Yep, he’s been a coaching client for 9 years! I don’t usually pay attention to how long clients have been with me. Recently, Carlton asked me, so I looked… 9 years – almost to the day he asked me. Are…
March Madness has arrived… Yes, I’m talking about college basketball! AND… Your business. As I watched on Selection Sunday, the excitement of the athletes as their schools were called, I wondered how many people get that excited to start each day. Are you excited at the prospect of what each new day brings? Or… has…
Are you a good problem solver? I’ve been told I am… I saw a video the other day, related to sports (surprised? Probably not), but it made sense in life too. It was talking about the fact that people’s problem-solving skills have decreased over time and are less than they used to be. And part…
Focus, focus, focus! It’s great advice. But are you focusing on the RIGHT things? It’s easy to talk about concepts like focus in a broad general way. It matters WHAT you’re focusing on. Focus, in and of itself, isn’t enough. If you’re focusing on the wrong things, then nothing changes. Or you go backwards instead…
I was spending some time working ON my business last week (as I do every week) and I found myself reflecting on the different phases of my business, how things have changed and stayed the same, and how those things progress the longer you’re in business. Remember how excited you were to start your business….
The landscape of business continues to evolve, presenting both challenges and opportunities. To stay ahead, businesses need to be agile, innovative, and customer focused. Delivering exceptional customer experiences should be at the core of your business strategy. Whether you’re in retail, services, or B2B, investing in personalized interactions, quick response times, and seamless service will…
